Insurance QA Manual Tester​/QA Analyst - beloeil

Position:
Fire Light Insurance QA Manual Tester / QA Analyst

Location:

Canada

Duration:
Contract

Rate: DOE

This role is responsible for validating and testing insurance carrier products and workflows configured within the Fire Light platform for National Financial Services (NFS), a major broker‑dealer (part of Fidelity).

The position ensures that insurance products, e‑applications, workflows, forms, suitability checks, and integrations function accurately and comply with carrier, broker‑dealer, FINRA, and regulatory requirements before being released to advisors and operations teams.

The role primarily focuses on manual functional testing, workflow validation, regression testing, UAT coordination, and production support for Fire Light implementations and enhancements.

• Product & Workflow Testing: perform end‑to‑end manual testing of insurance carrier products in Fire Light, such as annuities (fixed, indexed, variable), life insurance products, e‑applications, workflows, suitability checks, e‑signature processes, and validate product rules, rate tables, riders, disclosures, forms, and underwriting workflows.
• Functional, regression, integration, and UAT execution for new product launches, enhancements, and production changes.

• Create and maintain test plans, scenarios, cases, scripts, defect reports, and UAT documentation.
• Validate In‑Good‑Order (IGO) submissions and ensure downstream processing accuracy.
• Coordinate testing cycles with business analysts, operations teams, compliance teams, carriers, and developers.

• Identify, document, and track defects through resolution.
• Perform root cause analysis for workflow failures, incorrect validations, form issues, and integration problems.
• Support production issue triage and provide QA validation for fixes and patches.

• Validate FINRA, broker‑dealer, and carrier compliance requirements within Fire Light workflows.
• Ensure suitability rules, disclosures, state forms, and audit requirements are functioning correctly.
• Verify access controls, workflow approvals, and document retention behaviors where applicable.

• Validate integrations between Fire Light and carrier systems, CRM platforms, document management systems, e‑signature providers, APIs, and downstream operational systems.
• Perform API and data validation testing using tools such as Postman and SQL queries where applicable.

• Work closely with product configuration teams, business analysts, compliance teams, operations teams, carrier partners, development teams, and Hexure support teams.
• Maintain QA documentation, release validation records, and testing evidence for audit and compliance purposes.

• Strong understanding of insurance products, especially annuities (fixed, indexed, variable) and life insurance products.
• Hands‑on experience with Fire Light platform (preferred) or similar insurance platforms and e‑application systems.
• Experience in manual functional testing, regression testing, UAT coordination, workflow testing, and integration testing.
• Familiarity with insurance business processes, broker‑dealer operations, FINRA compliance, and suitability workflows.
• Experience with JIRA, Azure Dev Ops, ALM tools, SQL validation, and API testing tools such as Postman.
• Strong analytical, troubleshooting, and attention‑to‑detail skills.
• Ability to manage multiple testing cycles and carrier implementations simultaneously.

• Prior experience at NFS/Fidelity, LPL, insurance carriers, distribution firms, or broker‑dealers.
• Exposure to automation testing tools, Selenium, Power Automate, insurance workflow platforms, and Agile/Scrum delivery models.