Data Center Systems Administrator

Position: Data Center Systems Administrator [#4995]
Location: Boucherville

Data Center Systems Administrator [#4995]
Job Title Data Center Systems Administrator [#4995]

Field IT

Job Description
Alteo is seeking a Data Center Systems Administrator for a permanent position based in Boucherville.

*** Hybrid work: 3 days in-office; 2 days remote **
* Responsibilities:

Maintain the highest level of service availability

Ensure that infrastructure is properly monitored and maintain consistency with other hosted systems

Diagnose and resolve any data center infrastructure incidents and ensure they do not recur

Participate in the assessment and analysis of the company’s needs regarding hosted infrastructure

Administer physical and virtual machines, networking, and storage in the data center

Manage change requests in production and ensure that records of outages, interventions, and incidents are kept up to date

Ensure the continuity of data center backups and implement corrective actions as needed

Ensure data integrity, confidentiality, and security

Provide Level 2 and 3 IT support to clients regarding our hosting services

Participate in the analysis and design of innovative technological solutions presented to our clients

Apply IT procedures and standards and document associated solutions

Maintain and administer our clients’ systems and application solutions

Diagnose and resolve operational incidents and ensure they do not recur

Support the manager in fulfilling the department’s mandates to achieve established business objectives

Identify relevant IT innovations and bring them to the attention of the Innovation Committee

Draft technical documentation and ensure that it is communicated, understood, and mastered by the stakeholders involved

Develop and disseminate operational procedures while documenting existing secure hosting facilities

Participate in the rotation of the data center incident support team outside of regular business hours

Profile:

AEC, DEC, or BAC in IT or networking

4+ years of relevant experience in the role

Proficiency in VMware virtualization tools (required)

Excellent command of Windows environments (11 and Server)

Good knowledge of Hyper-V or Proxmox

Good command of Linux environments

Excellent command of basic and advanced networking concepts (TCP, Wi-Fi, LAN/WAN routing, BGP)

Ability to work on physical servers, SAN equipment, and more broadly in a server room

Ability to produce clear, accurate, and comprehensive documentation

Knowledge of Azure and O365 InTune environments (a plus)

Relevant recognized certification related to virtualization, security, or the cloud (e.g., CompTIA, AZ-104, MD-102) (a plus)

Knowledge of infrastructure automation (Ansible, Terraform) (a plus)

Excellent command of French, both spoken and written

Good command of English, both spoken and written, to be able to communicate with certain non-French-speaking clients (a plus)