Quality Coordinator

Quality Coordinator Full-Time - Permanent – Hybrid

Ben-Mor is a dynamic company serving customers across North America, specializing in the manufacturing and distribution of a wide range of cables, chains, slings, lifting solutions, and industrial accessories, with over 10,000 products available.

At Ben-Mor, quality is more than a standard; it is an integral part of the way we manufacture, collaborate, and innovate.

Are you passionate about quality, continuous improvement, and process optimization? Do you enjoy working collaboratively with cross-functional teams to turn observations into meaningful and sustainable actions? This role offers the opportunity to make a real impact across all areas of our operations.

• A strategic role where your recommendations have a tangible impact.
• A growing company that values expertise, initiative, and professional development.
• Comprehensive group insurance coverage from Day 1, including dental, vision, and travel insurance.
• Three weeks of vacation starting in your first year.
• Paid time off during the holiday season when the company closes.
• A dynamic work environment where your ideas are heard and valued.
• A healthy work-life balance that is recognized and encouraged.
• And much more.

We are seeking a Quality Coordinator who will play a key role in maintaining, enhancing, and continuously improving our Quality Management System. In this position, you will work closely with all departments across the organization, including Production, Maintenance, Procurement, Logistics, Engineering, Customer Service, and Administration.

• Plan and coordinate the annual internal audit program using a process-based approach tailored to our manufacturing environment.
• Conduct internal audits to ensure compliance with ISO standards, regulatory requirements, and customer expectations.
• Identify gaps, non-conformities, and opportunities for improvement, while ensuring thorough follow-up of corrective and preventive actions.
• Collaborate with department leaders to align operational practices with quality standards.
• Support teams in the continuous improvement of operational and administrative processes.
• Participate in the creation, updating, and standardization of quality documentation.
• Ensure consistency between manufacturing operations, internal procedures, and quality system requirements.
• Monitor process performance through quality KPIs and recommend practical optimization initiatives.
• Actively participate in process reviews and management review meetings.
• Prepare for and support external audits, including certification, customer, and regulatory audits.
• Train, coach, and engage employees on quality best practices.
• Act as a quality resource and ambassador of the organization's culture of excellence.

• Strong knowledge of the ISO 9001:2015 standard.
• Experience managing quality systems and conducting internal audits.
• Solid understanding of manufacturing environments and operations.
• Strong organizational skills, analytical thinking, and attention to detail.
• Ability to positively influence and collaborate with multiple teams.
• Self-motivated, proactive, and hands-on approach.
• Excellent communication and interpersonal skills.
• Bilingual in French and English, both spoken and written.

Join a dedicated team where you will have the opportunity to learn, grow, and make a meaningful difference.

Every application is reviewed with care.

We value potential, attitude, and the willingness to learn just as much as experience.

We are committed to employment equity and equal opportunity. We foster an inclusive workplace and encourage all qualified candidates to apply. Accommodation measures are available upon request.