Quality Assurance Manager

Company Overview

Quantic UTC, a division of Quantic Electronics, develops and manufactures mission‑critical ceramic capacitors for the High‑Rel market, primarily within the Mil/Aero, Test and Measurement, and Space markets. Quantic UTC fosters a culture of transparency, collaboration, and accountability.

Full‑time

• Develop, implement, and maintain the company’s quality assurance programs, policies and Quality Management System in compliance with ISO 9001, Mil‑Std‑790, and other relevant certifications.
• Establish, document, and enforce quality procedures, metrics, and testing protocols for raw materials, in‑process components, and finished capacitors.
• Oversee rigorous testing processes, including IR, capacitance, DWV, and DPA, to guarantee capacitor reliability and performance.
• Maintain quality processes and procedures, including document and revision control, engineering change process, and non‑conforming material review.
• Analyze production processes, identify improvement areas, and implement corrective and preventive actions using Six Sigma and Lean Manufacturing.
• Collaborate with engineering, operations, and supplier teams to resolve quality issues and ensure equipment is properly maintained and calibrated.
• Manage customer complaints, feedback, and quality‑related inquiries, acting as the primary point of contact and providing corrective action reports.
• Prepare and maintain quality documentation, including manuals, SOPs, test plans, defect tracking, and regulatory reports.
• Ensure facility meets regulatory requirements (ISO, FAR, CMMC, etc.) and maintain thorough documentation of quality procedures, policies, and audit results.
• Identify potential risks in processes and implement strategies to mitigate them, including cybersecurity risks related to CMMC.

• Conduct regular internal and external audits, inspections, and risk assessments to ensure compliance and address non‑conformities promptly.
• Lead internal audits and support site preparation for external ISO, customer, and regulatory audits.
• Ensure corrective actions are implemented and verified for effectiveness, ensuring continuous improvement across the organization.

• Lead, train, and manage the QA team, including hiring, performance management, and ongoing growth and development.
• Foster a culture of quality, accountability, and continuous improvement throughout the organization.
• Ensure safety procedures are in place and followed.

• Education:
  
  Bachelor’s degree in Engineering, Quality Management, or a related field.
• Minimum of 5 years of experience in quality management, preferably in an ISO 9001 manufacturing environment.
• Experience managing a quality team is required.
• Strong knowledge of ISO 9001 / AS9100 and quality management systems.
• Knowledge of MIL‑STD‑790 is preferred but not required.
• Proficiency in quality methodologies, data analysis, and use of inspection tools and statistical process control.
• Excellent leadership, organizational, and communication skills.
• Experience in root cause analysis, corrective/preventive actions, and continuous improvement initiatives.
• Understanding of the manufacturing processes and physical and electrical properties of passive electrical components is beneficial.
• Proficient in Microsoft Office tools.
• Ability to work in a fast‑paced, hands‑on environment and engage directly with production teams.
• Strong communication skills with the ability to interface with customers and suppliers.
• Strong analytical and problem‑solving abilities.
• Proficiency in data analysis and reporting tools.
• Ability to lead and drive change in a cross‑functional environment.
• Knowledge of regulatory standards applicable to the industry.
• Experience in the Aerospace and Defense industry is desirable.
• Must meet the “U.S. Person” requirement.

• ASQ Certified Quality Manager (CQM) or equivalent preferred.
• Lean Six Sigma certification is a plus.

• Ability to stand, walk, and move around the production floor for extended periods; includes going up and down stairs.
• Ability to lift and carry up to 40 lbs occasionally.
• Frequent use of hands for inspection…