Regional Mortgage Loan Officer

General Summary

As a subject matter expert, you will provide training, guidance, and encouragement to less experienced bankers/MLOs in a designated region of branches. Following established policies and department procedures, you will be responsible for loan production and processing to support fee income growth and provide the highest level of expertise and client service. You will work with branches and clients to assess mortgage needs and provide various beneficial Cathay Bank mortgage products, primarily supporting the SCA Region 3/4 branches whenever a mortgage loan is required.

• Travel to assigned branches and assist clients interested in residential mortgages, providing expertise and addressing questions, resolving problems, and identifying ways to meet clients' financial needs.
• Assist clients to complete loan applications and process each file from initial approval to closing in a timely manner.
• Act as a liaison between branches, underwriter, closing agents and other related parties.
• Follow up with clients and related parties on outstanding loan conditions and provide assistance to resolve processing problems.
• Ensure the timely and accurate processing of all loans.
• Submit accurate information that constitutes a complete loan application as required by regulations.
• Input correct loan information into the system for processing. Ensure that all loan documentation is complete, accurate, verified and complies with bank policy.
• Maintain a pipeline report and notify management of status as needed.
• Assist branch personnel in cross‑selling other bank products and services to ensure an outstanding client experience for existing and prospective clients.
• Assist branches to organize and conduct mortgage seminars as needed.
• Participate with real‑estate affiliated organizations to help promote the bank and its products.
• Be knowledgeable with all bank products and have a proven track record in loan closings.
• Network with real‑estate agents for referrals.
• If schedule permits, may be asked to travel to other regions, in‑state and out‑of‑state to assist in mortgage origination and training.

• Education:
  
  Associates degree preferred.
• Experience:
  
  Minimum 3 years mortgage lending and banking experience with good knowledge of lending regulations and loan processing in a multi‑state lending environment.
• Skills/Ability:
  Organized and detail oriented. Able to develop working knowledge of bank's credit policies and approval process for assigned loans. Ability to work effectively in a fast‑paced, high‑production environment. Strong organizing and problem‑solving skills; strong written and verbal communication skills; must be able to adapt to a fast‑paced and constantly changing business environment; PC proficient at the intermediate level; demonstrated ability to work in a team‑oriented environment;
  
  demonstrated ability to provide good client service; bilingual is a plus.
• Licensing:
  Must possess an active registration or be eligible for registration under the Nationwide Mortgage Licensing System & Registry (NMLS) within 90 days of hire.

Pay: $31.25 - $38.46 per hour, determined based on job‑related knowledge, skills, experience, and location. This position may be eligible for a discretionary bonus.

Cathay Bank offers its full‑time employees a competitive benefits package, including coverage for medical insurance, dental insurance, vision insurance, life insurance, long‑term disability insurance, flexible spending accounts (FSAs), health savings account (HSA) with company contributions, voluntary coverages, and 401(k).

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