Greeter, Hospitality ​/ Hotel ​/ Catering

Overview

Are you a friendly and outgoing individual who enjoys providing excellent customer service? Join our team as a Greeter and be the welcoming face of our establishment. We are seeking an enthusiastic candidate who can greet guests with a smile, assist them with inquiries, and handle cashiering duties efficiently. As a Greeter, you will play a crucial role in creating a positive first impression and ensuring a smooth check-in/check-out process for our guests.

• Welcome guests with a warm and friendly demeanor, creating a positive and inviting atmosphere
• Provide exceptional customer service, answering inquiries, and assisting guests with their needs
• Efficiently handle cash transactions, ensuring accuracy and compliance with company procedures
• Maintain a clean and organized work area, including the cashier station and lobby
• Collaborate with other departments to ensure seamless guest experiences
• Offer suggestions and recommendations for nearby attractions, dining options, and activities
• Demonstrate a proactive approach in resolving guest issues or concerns
• Uphold the hotel/resort's brand standards and contribute to a positive team culture

• Excellent customer service skills
• Strong communication skills
• Read, write and speak English fluently
  
  High energy and enthusiasm
• Ability to multitask in a fast-paced environment
• Strong attention to detail
• Experience with cash handling and point-of-sale systems
• High School diploma or equivalent
• Availability to work either morning or afternoon.
• Availability to work weekends and holidays.

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining, and entertainment venues across the US. In keeping with the company’s heritage of delivering value, Davidson offers a rich benefit program that enriches the lives and well‑being of our team members and their families.

• Health & Wellness Coverage – Medical, dental, and vision insurance provided through the Union.
• Discounted stays at Hyatt Hotels – exclusive employee rates for travel and stay.
• Complimentary meals – free meals during your shift in our on-site cafeteria.
• Employee recognition programs – we celebrate your contributions and milestones regularly.
• Referral bonuses – help us grow our team and earn bonuses for successful hires.
• Employee Assistance Program (EAP) – free, confidential support for personal or work‑related concerns.

• Life Insurance – coverage provided through the Union.
• Paid Time Off – vacation & sick time hours.
• Sick Leave – union-provided sick time ensures you can care for your health when it matters most.
• 401(k) Retirement Plan – union-sponsored plan to help you save for the future.

Working at Davidson is like nowhere else. It’s less of a job, more of a calling. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered.

EOE AA
- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation. Background check required. We participate in E-Verify.

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third‑party management company that is responsible for all employment benefits and obligations at this location.

Location:

Pacific Grove, CA
Pay: $11.00 - $27.00