Room Attendant, Plaza Hotel & Spa

Room Attendant, Full & Part-time, Monterey Plaza Hotel & Spa

Regular Part Time Monterey Plaza Hotel LP, Monterey, CA, US

30+ days ago Requisition

Salary Range: $23.85 To $23.85 Hourly

The Monterey Plaza Hotel & Spa is a luxury property that features four penthouse suites and over 22,000 square feet of meeting space that includes stunning and expansive exterior spaces. Banquets, the Coastal Kitchen and Schooners Bar restaurants, Tidal Coffee, and Room Service provide various outstanding dining options. The Lobby Lounge features libations, small bites, and live music most evenings. The Vista Blue Spa offers a wide array of services in a magnificent location on the penthouse suite level and is host to our Fitness Center.

Shopping options include the Vista Blue Spa, Tidal Coffee, the Front Desk or via our onsite retail partners. Our group and leisure guests have spoken through Trip Advisor, ranking the Monterey Plaza Hotel & Spa in first place for both business and leisure travel in Monterey year after year. The Monterey Plaza’s mission is to consistently operate as one team, to produce raving fans, loyal guests and associates while achieving annual financial expectations.

Enthusiastically taking care of our guests defines hospitality at our property!

We are seeking a Room Attendant to join our outstanding team.

Our room attendants clean the guest rooms as assigned, ensuring the room is inviting, comfortable and sparkling clean for our guests to enjoy. They follow hotels policies and procedures and ensuring the hotel's established standards of cleanliness. They are responsible for reporting any maintenance deficiencies and handling guest requests or complaints as well as ensuring the confidentiality and security of all guest rooms.

Possess complete knowledge of and comply with all department policies, service procedures and standards

• Transport cart with cleaning supplies, amenities and linens to assigned guest room and position securely. Retrieve, restock and push housekeeping cart.
• Clean bathtub, toilet, sinks,walls, mirrors, tile, counters and floor surfaces using appropriate and approved cleaning devises, including but not limited to cloths, mops sponges, brushes and cleaning agents.
• Strip and remake beds, change bed linens that may require lifting bedspreads weighing a maximum of 25 pounds.
• Follow all safety, hygiene and cleanliness protocols at all times.
• Push and pull the vacuum throughout the entire room.
• Empty all wastebaskets and discard any additional trash throughout the room.
• Empty the fireplace and remove all ashes and clean thoroughly. (If applicable.)
• Remove all dirty or used terry and replenish amenities, linens and supplies in the guestroom in keeping with hotel standards and requirements.
• Dust all furniture, pictures, drawers, shelves, window ledges, door tracks, closets and vents thoroughly.
• Retrieve, restock and push housekeeping cart.
• Visually inspect room for cleanliness and appearance and communicate completion in the designated manner to signify the correct room status.
• Respond in a timely manner to guest requests, such as additional room amenities, towels, instructions on how to operate equipment in the room and other information as requested.
• Ensure alarm clock and other electronic devices are set to appropriate time.
• Turn in all found items in the employees work area to the Housekeeping Manager or Manager on Duty on the day that they are found.
• Reports all items in the room that need repair to the Housekeeping Manager.
• All other duties as assigned by the supervisor.
• Regular attendance in conformance with the standards, which may be established by the Hotel from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be…