Lobby Lounge Attendant - Guest Service

Regular Part Time Monterey Plaza Hotel LP, Monterey, CA, US

30+ days ago Requisition

Salary Range: $18.90 To $18.90 Hourly

The Monterey Plaza Hotel & Spa is a luxury property. This 290 room hotel has four penthouse suites, over 17,000 square feet of meeting space, expansive exterior space known as the Plaza, the Promenade and the Terrace, and an award-winning food and beverage program. Banquets, Schooners Coastal Kitchen and Bar, Helmsman Lounge, Tidal Coffee, and Room Service provide guests, groups, and local visitors numerous dining options.

Vista Blue Spa offers a wide array of services in an outstanding location on the penthouse suite level and hosts the Fitness Center in addition to retail and sundries.

The Monterey Plaza’s mission is to consistently operate as one team, to produce raving fans, loyal guests and associates while achieving annual financial expectations. Enthusiastically taking care of our guests defines hospitality at our property.

We are seeking a Lobby Lounge Busser to join our team.

Our Bussers provide expert support to the Lobby Lounge team and help to ensure our guests receive timely and gracious service. In addition, it is through their efforts that we can operate a clean and well-stocked Lobby Lounge that is in keeping with the high standards we pride ourselves on.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Greets all guests in a friendly manner.
• Sets and clears tables according to Hotel standards.
• Assists Bartenders and Food Servers in servicing the guests.
• Follow all safety, hygiene and cleanliness protocols at all times.
• Carries dirty dishes from dining room to the Kitchen.
• Wipes table tops and chairs with damp cloth.
• Replaces soiled table linens and sets tables with silverware and glassware.
• Replenishes supply of clean linens, silverware, glassware, and dishes in the service station.
• Follows up on all service details for the Food Server.
• Serves ice water bread and butter to patrons.
• Cleans the floors when necessary.
• Sets out and lights candles.
• Cleans and polishes shelves and doors of service bars and equipment such as coffee urns and cream and milk dispensers.
• Makes coffee, ice tea and fills fruit juice dispensers.
• Completes all opening and closing side work.
• Keeps work area clean and organized.
• All other duties assigned by the Supervisor.

Regular attendance in conformance with the standards, which may be established by the Hotel from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action up to and including termination.

Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the Hotel.

Upon employment, all associates are required to fully comply with the Hotel rules and regulations for the safe and efficient operation of the facility.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Able to communicate effectively with the public and other team members.
• Excellent organizational skills.
• Ability to read, listen and communicate effectively in English.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Meets legal age requirement for the position.

Any combination of…