Records and Registration Analyst

Records and Registration Analyst

Classification: Business Systems Analyst II

Hours: Full-time / 40 hours per week

FLSA: Exempt

Anticipated Hiring Salary Range: $6,622 - $6,890
* per month

Recruitment Status: Open Until Filled

California State University, Monterey Bay is a mid‑sized university on California’s Central Coast that grants undergraduate and graduate degrees. It is part of California State University, the largest four‑year public university system in the U.S., educating nearly 460,000 students each year.

With a vibrant, diverse student body over 7,000, CSUMB is a Minority Serving Institution and a Hispanic Serving Institution. The university focuses on student success and engagement through experiential learning, service learning, and a strong emphasis on multicultural and global perspectives. CSUMB is committed to becoming carbon neutral by 2030.

Under the general direction of the Associate Registrar, the Records and Registration Analyst provides functional support for the Student Information System (Oracle People Soft Campus Solutions) and related Registrar applications. The role performs systems analysis, testing, documentation, and reporting to ensure data integrity and compliance with university, CSU, and state regulations. The Analyst works closely with Registrar staff, Academic Affairs, Student Affairs, Information Technology, and the CSU Chancellor’s Office to evaluate processes, resolve issues, and recommend improvements.

• System Support and Maintenance: Provide functional support for the SIS (Oracle People Soft Campus Solutions) and other Registrar applications. Assist with testing, implementation, and upgrades to ensure accurate functionality and compliance. Troubleshoot functional issues, provide end‑user guidance, and perform start‑of‑term and end‑of‑term processes.
• Business Process Analysis and Guidance: Work with Registrar staff and campus partners to review business processes, identify improvement opportunities, and document workflows and operational procedures.
• Data Management and Reporting: Conduct audits of student records and system data; develop and run queries; generate reports; support decision‑making for internal, state, and CSU reporting requirements.
• Collaboration and Training: Serve as liaison to campus departments, IT staff, and systemwide partners. Provide training and guidance to end users on system functionality, processes, and policies; communicate system changes and updates.
• Other Functions: Provide high‑quality customer service support in person, virtually, or via call center as needed. Perform other job‑related duties and special projects as assigned.

• Equivalent to a bachelor's degree in related field plus two years of relevant experience. Advanced degree may substitute experience on a year‑for‑year basis.

• Highly organized, multi‑task, strong customer service orientation, confidentiality, proactive judgment, and dependable by days.
• Commitment to CSUMB Vision and Core Values, interdisciplinary, multicultural, global, service learning, ethical reflection, collaboration and a diversity experience.
• Technical fluency in Oracle/People Soft, CSU Common Management, Microsoft Office Pro, Google Workspace, 25
  
  Live, intranet drives and browsers.

• All offers contingent on background check.
• Mandated reporter for Title IX and CA Child Abuse.
• Confidentiality and privacy regulations compliance.
• Designation as sensitive position with detail personal data access.
• Valid driving license and insurance requirements.
• Occasional evening or weekend work.

Office environment with standard equipment and extended computer use. Travel between campus and off‑campus locations possible.

CSUMB offers premium benefit package: vacation, health, dental, vision, CalPERS membership, 15 paid holidays. Accommodation access to affordable housing.

Applicants must complete online application prior to priority screen date. All materials are property of CSUMB and not returned.

CSUMB is an equal opportunity employer seeking a diverse community of faculty and staff. EEO statement complied with state law.