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Senior IT Support Lead — Service Desk & SLA Excellence

Job in Monterey, Monterey County, California, 93941, USA
Listing for: Valid8 Financial, Inc.
Full Time position
Listed on 2025-12-31
Job specializations:
  • IT/Tech
    Systems Administrator, IT Project Manager
Job Description & How to Apply Below
A financial services firm in Monterey, CA is seeking an Information Technology Support (ITS) Lead to oversee IT support operations, ensuring high-quality service delivery. The ideal candidate will have over 8 years of experience in IT operations and team leadership. Responsibilities include managing service desk activities, coordinating IT service management processes, and developing standard operating procedures.

This role offers a dynamic work environment with a focus on customer satisfaction and operational stability.
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Position Requirements
10+ Years work experience
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