Lead Salesforce​/CRM Systems Administrator

• Unit 9 - CSUEU - Technical Support Services 1

Apply now Job no: 554148
Work type: Staff
Location: Monterey Bay
Categories: Unit 9 - CSUEU - Technical Support Services, Administrative, Probationary, Full Time

Classification: Systems Administrator II
Hours: Full-time / 40 hours per week
FLSA: Exempt

Anticipated Hiring Salary Range: $7,458 - $8,738
* mo.
CSU Salary Schedule

* CSUMB provides pay scales representing its good faith estimate of what the university reasonably expects to pay for this position. The pay offered to a selected candidate will be determined on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, and CSU systemwide pay for comparable jobs.

Priority Screening Date: January 6, 2026
Recruitment Status: Open Until Filled

California State University, Monterey Bay is a mid-sized university in California’s Central Coast that grants undergraduate and graduate degrees. Powered by an inspiring Founding Vision Statement
, CSUMB is part of the nation’s largest four-year public university system,
California State University
, which educates nearly 460,000 students every year.

With a vibrant, diverse student body of over 7,000 students, CSU Monterey Bay is both a Minority Serving Institution and a Hispanic Serving Institution. Our staff and faculty transform students’ lives with a focus on student success and engagement through experiential learning, service learning, and a strong emphasis on multicultural and global perspectives. CSUMB’s sustainability goal is to be carbon neutral by 2030.

The university’s Strategic Plan prioritizes inclusive excellence through recruiting and investing in developing a diverse body of faculty, staff and administrators. Many appreciate living and working close to the shores of beautiful Monterey Bay, with easy access to recreational areas from Big Sur to Santa Cruz. Nearby opportunities for collaborative research include working in the Monterey Bay National Marine Sanctuary and Silicon Valley, and with colleagues at local research universities, including UC Santa Cruz and Stanford University.

As one of the 23 campuses in the CSU system, CSUMB offers excellent benefits, including access to below-market-rate rental housing on East Campus, and competitive salaries for faculty and staff. With proximity to the San Francisco Bay Area and San Jose, opportunities for faculty, staff and students are as endless as the shores of the nearby Pacific Ocean.

Under the direct supervision of Vice President of Enrollment Management and Student Affairs, and regular collaboration with Information Technology, the Lead Salesforce/CRM Systems Administrator will execute University enrollment strategies through Salesforce for all enrollment, admissions and financial aid initiatives and operations. This position will develop appropriate mapping and support to the academic core via OASIS, Web Admit, OAS, enrollment vendors and other systems that support student success for the university.

This position will take part in defining, configuring, and implementing system integrations with Salesforce and the needs of academic systems, while providing advanced strategic support to various functional areas to meet and exceed departmental. The Lead Salesforce/CRM Systems Administrator will also serve as the main point of contact for all Salesforce related vendors, plugins, and applications.

• Configure and implement business solutions for Salesforce and Web Admit/OASIS systems
• Ensure seamless updates to the systems as available. Maintain, update, and test system integrations
• Regularly utilize Salesforce automation tools (Flow, Process Builder), iPass tools (Dell Boomi, Mulesoft, Informatica), data management tools (Data Loader), and report/dashboard creation.
• Integrate Salesforce App Exchange tools and third‑party applications to extend platform functionality.
• Serve as main point of contact for the Division of Enrollment Management and Student Affairs for Salesforce related inquiries.
• Serve as an…