Healthy Planet Systems Analyst II

This position is remote-local, must reside in California

Under the leadership of the HIT Applications Manager, the System Analyst II is responsible for supporting all aspects of build, maintenance, break/fix and optimization in their assigned applications. This position collaborates with other application analysts, Clinical Informatics, Instructional Designers and users to maintain and optimize Montage’s electronic health record.

• Mastering of assigned application(s) and applied workflows including clinical, technical and operational
• Expert in the development, testing, validation and maintenance of the Epic application
• Use Clinical background and subject matter expertise to build and support the application
• Serve as a leader and resource in promoting the understanding, integration and application of information technology in healthcare settings
• Developing and maintaining an in-depth understanding of complex clinical, technical and operational workflows to properly optimize the assigned application.
• Provide support to end users for software implementations, updates, and new version releases and document project issues
• Complete testing and workflow validation of assigned applications and modifications before implementation into all environments
• Gathering end user requirements and evaluating complicated workflows by working directly with end users
• Oversee implementation of upgrades and service updates
• Participate in on call coverage rotation as assigned
• Follow team standard operating procedures, polices, and use organization standard templates
• Perform project lead role for complex projects associated with assigned applications

• Maintaining focus on customer service and responsiveness
• Excellent communication both written and verbal Troubleshoot technical problems
• Master HIT tools, applications, and processes Maintain fluency in HIT and industry best practices, tools, applications, certifications and processes
• Follow departmental and organizational policies and procedures

• Excellent critical and analytical thinking
• Excellent written and oral communication skills
• Exceptional customer service skills
• Business acumen in multiple functional areas
• Project Management and organizational skills
• Microsoft Office products
• Previous work as a systems analyst

• Three years of related Healthy Planet or Ambulatory experience
• Epic software knowledge
• IT issue tracking software or "ticketing" systems (e.g. Service Now)

Bachelor’s degree in healthcare, informatics, education, business, or information systems required. Equivalent experience may be substituted.

• Epic certification in Epic Healthy Planet and Compass Rose Analytics/Clinical Build

• Additional Epic certifications in one or more of the following:

Epic certification is required within 90 days of completion date of course and as required to support new versions

Equal Opportunity Employer

$108,825 to $145,579

Full time (exempt). This position is remote-local
, must reside in California, work primarily from home and live within commuting distance to work location in Monterey, CA.

Regular

$56.40

to

$75.44