Director Medical Devices

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The Director, Life Sciences for North America (Hybrid, Germantown, MD) leads the regional execution of Life Sciences activities across the U.S. and Canada. The role reports directly to the NSF VP of Life Sciences and focuses on achieving financial and business goals aligned with NSF’s mission, values, and strategy.

• Owns delivery of financial and operational goals, ensuring alignment with customer expectations and NSF’s strategy, mission, and values.
• Leads regional execution of Life Sciences strategy, contributing to global strategic development.
• Drives client satisfaction and growth by meeting service KPIs and leveraging client feedback to inform improvements.
• Provides technical oversight of service offerings, ensuring effective delivery across Life Sciences.
• Partners with operations to improve performance, cost efficiency, and KPI achievement; reports regularly on results.
• Manages client relationships to ensure profitable growth, resolve issues, and strengthen long‑term partnerships.
• Supports business development through collaboration on sales and marketing initiatives aligned with global strategy.
• Builds a high‑performing, accountable team culture through talent development, coaching, and effective recruitment.
• Models NSF values and fosters a positive, engaged, and performance‑driven team environment.
• Develops and presents regional budgets, ensuring alignment with strategic goals and delivery of revenue and margin targets.
• Maintains strong relationships with internal and external stakeholders to meet current needs and anticipate future demands.
• Ensures compliance with safety, legal, and company policies across all operations.
• Performs additional duties and projects as needed to support business objectives.

• Bachelor’s degree in business or a related field.
• Relevant experience in the medical device, pharmaceutical, or clinical research industry.
• Minimum of 10 years’ experience in a business leadership or general management role.
• Experience developing and implementing strategy.
• Demonstrated experience leading and driving results in both remote and hybrid work environments.
• Demonstrated experience leading a global program and/or regional operation, including market trend analysis, acquisition targets, and innovative services.
• Experience owning/managing P&L, allocating resources, and managing expenses to achieve or exceed revenue and profit targets.
• Ability to build strong customer relationships, understand customer needs, and deliver customer‑centric solutions aligned with the mission and goals.
• Ability to build and lead teams, selecting and developing talent, building trust, coaching team members, and managing performance resulting in high‑performing teams.

• Business acumen, including building relationships, interpreting financial indicators, adopting innovative ideas, and applying knowledge to advance organizational goals.
• Strong communication, delivering organizational messages transparently and clearly to teams in a consistent and timely manner.
• Live all NSF core values: highest ethics and integrity, sound scientific principles, respect and care for one another, personal and professional growth, innovation and creativity, social and environmental responsibility, and winning and being the best.
• Collaborative with a global mindset engaging internal and external stakeholders across regions, divisions, and functions to achieve business results.
• Experience leading and developing other leaders.
• High proficiency in spoken and written English.

Salary Range: $175k‑$235k
The total pay range takes into account a wide range of factors that are considered in making compensation decisions, including skills, experience, and training.

NSF is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, or disability.

NSF leverages science and innovation to improve human and planet health. With a legacy spanning more than 80 years, NSF provides science‑driven, independent testing, inspection, certification, and advisory services worldwide. NSF empowers clients to navigate shifting regulations to improve consumer health, safety, and quality of life.