Retail Sales Associate - Part Time

Overview

At Curaleaf, we’re redefining the cannabis industry with a strong commitment to quality, expertise, and innovation. As a leading global cannabis provider, our brands—including Curaleaf, Select, and Grassroots—offer premium products and services in both medical and adult-use markets.

Join us at Curaleaf to be part of a high-growth, purpose-driven company that champions corporate social responsibility through our Rooted in Good initiative, supporting community outreach and positive change. Here, you’ll have the opportunity to make a meaningful impact, drive innovation, and help shape the future of cannabis.

Retail Sales Associate

Type of Work: Part-Time, 15-25 hours per week
Shift Availability: Weekday evenings and open availability on the weekends
Hourly Pay Rate: $17.75/hr
Location: 10011 Stedwick Rd, Gaithersburg, MD 20886

As a Retail Sales Associate at Curaleaf, you’ll be the face of our brand and the go-to expert for our customers, helping them explore our cannabis products and delivering top-tier service with every interaction. You’ll create a welcoming, informative, inclusive, and engaging experience, helping guests explore products and find the right fit for their needs. If you’re passionate about cannabis, love working with people, and enjoy a fast-paced retail environment, this is the place for you.

• Customer Experience & Teamwork
  • Greet and assist all guests in a warm, professional manner to ensure an exceptional customer experience.
  • Build strong connections with customers, ask thoughtful questions, and offer personalized product advice.
  • Address concerns with professionalism and resolve issues to ensure customer satisfaction.
  • Encourage loyalty by signing guests up for rewards programs.
  • Work closely with your team to maintain a respectful, inclusive, and upbeat atmosphere.
• Operations & Store Standards
  • Help open and close the store, handle cash, and follow all procedures and regulations.
  • Check IDs, update customer profiles, and process transactions accurately.
  • Keep the store clean, organized, and fully stocked, from the sales floor to the backroom.
  • Support inventory tasks like restocking, fulfilling online orders, and counting products.
• Sales & Performance
  • Consistently meet (and beat) daily sales goals by upselling, building trust, and using product knowledge.
  • Highlight deals and complementary items at checkout to boost customer satisfaction.
  • Stay on top of promotions and product updates to provide a seamless experience.
  • Remain adaptable in a fast-paced retail environment.
  • Take on extra duties as needed to support the team and store success.

• A high school diploma or GED.
• At least 6 months of experience in a customer-facing or sales role with a focus on service and satisfaction.
• Minimum 6 months of experience using POS systems and handling cash transactions accurately.
• Ability to thrive both independently and as part of a team in a fast-paced, compliance-driven environment.
• Flexibility to work various shifts, including evenings, weekends, holidays, and occasional overnights.
• Excellent communication skills to connect with customers and team members.
• Strong multitasking abilities and adaptability to changing priorities.
• Comfort with technology and a willingness to learn new tools for daily operations and customer engagement.
• Solid time management and organizational skills.
• Effective de-escalation techniques and a calm, solution-oriented approach to handling customer concerns.
• Basic proficiency in math and computer applications for transactions and reporting.
• A positive, proactive mindset for resolving customer issues and delivering a great guest experience.
• Strong conflict resolution skills and the ability to remain composed under pressure.
• Initiative and a team-first attitude to support store leadership and contribute to overall success.
• A natural ability to build rapport and maintain lasting customer relationships.
• A collaborative spirit and commitment to working well within a team environment.

• A background in a sales role with a focus on tracking KPIs and meeting sales targets.
• Familiarity with e-commerce systems and order fulfillment…