Legal Lead Program and Portfolio Manager; Hybrid

Join our team where strategy, innovation, and execution come together. As the Legal Operations Program & Portfolio Manager with American Family Insurance, you will oversee the end-to-end management of Legal's program and project portfolio, helping transform ideas into results. You'll lead portfolio governance, demand management, resource planning, and performance oversight while serving as a trusted advisor to leaders across the business.

If you excel at solving complex challenges, influencing partners, and driving continuous improvement, this is an opportunity to make a meaningful impact across the organization. You will report to the Director, Divisional Strategy and Legal Operations. #LI-Hybrid Position Compensation Range: $99,000.00 - $ Pay Rate Type:
Salary Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.

• Lead the strategy, governance, and management of Legal's portfolio of programs, projects, and strategic initiatives, ensuring alignment with business and enterprise priorities.
• Oversee demand intake, prioritization, and resource planning to maximize portfolio value and optimize delivery outcomes.
• Drive end-to-end portfolio execution by monitoring performance, managing risks and dependencies, and ensuring initiatives achieve intended results.
• Establish and maintain portfolio governance frameworks, reporting, metrics, and KPIs that enable transparency, accountability, and informed decision‑making.
• Partner with business leaders, project sponsors, and partners to align priorities, resources, and execution strategies.
• Deliver data‑driven insights to leadership on portfolio performance, risks, opportunities, and investment decisions.
• Champion operational excellence through the adoption of best practices, continuous process improvement, and enhanced portfolio management capabilities.
• Foster collaboration, accountability, and communication across stakeholder groups to support successful delivery of strategic objectives.
• Proactively adjust portfolio priorities, resource allocation, and delivery plans to achieve organizational goals.
• Serve as a trusted advisor to leadership, translating strategy into actionable plans and measurable business outcomes.

• Demonstrated experience providing customer‑driven solutions, support or service.
• Extensive experience with project/program and portfolio management tools, methods and practices.
• Demonstrated experience effectively communicating with senior leaders
• Demonstrated experience with budget, metrics and other operational analyses.
• Solid knowledge and understanding of operational and strategic planning.

• Strong knowledge of portfolio management, governance, demand management, resource planning, and delivery best practices.
• Proven ability to develop and implement portfolio governance frameworks, operating models, and prioritization processes.
• Experience partnering with senior leaders and executive stakeholders to align strategic priorities, investments, and business outcomes.
• Ability to analyze complex business challenges, assess tradeoffs, and provide data‑driven recommendations.
• Experience creating executive‑level reporting, dashboards, metrics, and portfolio performance insights.
• Demonstrated success driving continuous improvement, operational excellence, or business transformation initiatives.
• Professional certifications such as PMP, PgMP, Lean Six Sigma, SAFe, or equivalent are preferred.
• Experience supporting legal, compliance, risk, governance, or other highly regulated functions is desirable.

Not applicable.

Up to 10%.

Work that primarily involves…