Program Manager - United Concordia Dental

United Concordia Dental

**** Due to Department of Defense (DOD) contract requirements, the incumbent who fills this position*
* must
Due to Department of Defense (DOD) contract requirements, the incumbent who fills this position
** must be a US citizen, and must also pass a background check

Lead a strategically related portfolio of work by connecting enterprise strategy, governance, cross-functional delivery, executive decisions, talent development, change leadership, and measurable business value.

The Program Manager serves as an enterprise portfolio leader responsible for translating strategy into coordinated action, measurable outcomes, and sustained business value. This role leads a strategically related portfolio of programs, projects, and initiatives that may span business, technology, clinical, regulatory, operational, and external-partner boundaries.

The Program Manager works closely with executive sponsors, domain leadership, Project Managers, Business Analysts, technology leaders, delivery leads, and subject-matter experts to align priorities, maintain portfolio visibility, manage cross-initiative dependencies, facilitate decisions, and advance intended benefits. The role provides leadership across a matrixed delivery environment and helps ensure that the right work is pursued, sequenced, governed, and supported in alignment with enterprise priorities.

The Program Manager owns portfolio orchestration and integrated portfolio insight. Routine project planning and execution may be led by Project Managers or other qualified delivery leads, depending on the complexity, risk, and support needs of the initiative.

• Translate enterprise and domain strategies into coherent portfolio roadmaps, priorities, intended outcomes, and measurable success criteria.

• Maintain an integrated view of portfolio health, including strategic alignment, scope, schedule, financial performance, capacity, risks, dependencies, decisions, and expected benefits.

• Evaluate new and existing initiatives based on strategic value, urgency, complexity, risk, sequencing, resource requirements, and organizational readiness.

• Identify systemic risks, bottlenecks, opportunities, and trade-offs that extend beyond individual project boundaries.

• Recommend where work should be accelerated, deferred, reshaped, or escalated based on enterprise priorities and available capacity.

• Establish and facilitate effective portfolio and program governance, including clear decision rights, escalation paths, accountability, and operating rhythms.

• Partner with executive sponsors and domain leaders to frame desired outcomes, validate priorities, resolve trade-offs, and address constraints.

• Translate complex portfolio information into concise executive insights, options, recommendations, and decision requests.

• Ensure decisions, risks, commitments, and changes are documented, communicated, and reflected in portfolio and initiative plans.

• Escalate material risks, dependencies, resource conflicts, or strategic misalignment early enough to enable leadership action.

• Coordinate work across business, technology, operations, clinical, regulatory, finance, data, vendor, and other delivery partners.

• Integrate cross-project and cross-domain dependencies, milestones, capacity requirements, and decisions.

• Determine and clarify appropriate delivery ownership in partnership with PMO and business leadership.

• Guide Project Managers and delivery leads without unnecessarily taking over routine project execution.

• Ensure projects and initiatives provide reliable…