Medicaid Operations & Customer Relations Lead; Onsite
Listed on 2026-10-06
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Customer Service/HelpDesk
Customer Service Rep, Client Relationship Management, Customer Success Management -
Business
Client Relationship Management, Customer Success Management
Acentra Health is seeking a Customer Relations Operations Manager to oversee all aspects of customer relations and related operations within the Medicaid/CPMS program. The role is onsite and requires living within commutable distance to Montgomery, AL, with up to 4 days per week onsite.
You will lead multiple Call Center Managers, ensure SLA/KPI performance, and partner with internal/external stakeholders to improve recipient, provider, and agency satisfaction.
This posting is for the Medicaid Operations & Customer Relations Lead (Onsite) role at Acentra Health, based in Montgomery, AL, United States.
We have an opening for a Medicaid Operations & Customer Relations Lead (Onsite) in Montgomery, AL, United States within Management & Operations.
This role, Medicaid Operations & Customer Relations Lead (Onsite) at Acentra Health, could be your next move.
Are you ready to take on the Medicaid Operations & Customer Relations Lead (Onsite) role at Acentra Health?
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