Customer Experience Manager - Hybrid, KPI Focus
Listed on 2026-10-07
-
Customer Service/HelpDesk
Customer Success Management, Customer Service Rep, Client Relationship Management
Rheem Manufacturing Company in Montgomery, AL seeks a Manager, Customer Experience to lead a Customer Service team across Rheem North America. The role blends in-office leadership with remote Fridays, guiding strategy, KPIs and escalations for complex issues.
Ideal candidates have a business-related degree and 7+ years in CX or call-center operations, with ERP experience (Oracle/AS400) and strong communication skills. Join a company advancing service excellence and sustainability.
This role, Customer Experience Manager - Hybrid, KPI Focus at Rheem Manufacturing Company, could be your next opportunity.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Montgomery, AL, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 84..
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).