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Banking Customer Experience Specialist

Job in Montgomery, Montgomery County, Alabama, 36136, USA
Listing for: UMB Bank
Full Time position
Listed on 2026-11-04
Job specializations:
  • Customer Service/HelpDesk
    Banking & Finance, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 21000 - 28000 USD Yearly USD 21000.00 28000.00 YEAR
Job Description & How to Apply Below

UMB Bank is hiring a Consumer Services Specialist for our call center class starting Monday, January 11th, 2027. The role focuses on delivering an unparalleled customer experience and building relationships by handling inbound service center calls.

You will access multiple systems to answer questions, provide information, and cross-sell banking products while participating in ongoing training and assessments. This full-time position offers holidays and comprehensive benefits.

This is an excellent opportunity to take on the Banking Customer Experience Specialist role at UMB Bank.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in Montgomery, AL, United States.

This opportunity is part of our work in Management & Operations, Sales.

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