Front Desk Clerk - On Call

Front Desk Clerk - On Call

Renaissance Montgomery Hotel & Spa at the Convention Center invites applications for the Front Desk Clerk – On Call. This role ensures seamless guest arrival and departure procedures, upholds our high standards of hospitality, and manages room assignments, reservations, and guest inquiries.

• Address guest concerns promptly and professionally, seeking effective solutions to enhance satisfaction.
• Empathize with guests and respond swiftly to create a positive and memorable experience.
• Assign rooms based on location, rate, room selling strategies, guaranteed room types, Marriott Rewards Membership, or group status.
• Maintain up-to-date knowledge of group or event details and local activities to inform guests.
• Handle future and same-day reservations efficiently, including walk-in guests.
• Prepare and complete Front Desk reports accurately and on time.

Prior experience in a similar hospitality or front desk position is preferred. We are willing to train the right candidate.

This is an exciting opportunity to join a distinguished property within the Marriott family. We pride ourselves on fostering a collaborative work environment that supports personal and professional growth, and provides the tools and support to help you achieve your career goals.

• Complete health, dental, and vision coverage with Flexible Spending Account (FSA) and Health Savings Account (HSA) options.
• 401(k) plan with generous matching contributions.
• Competitive salary reflecting your skills and dedication.
• Exclusive hotel stays, food and beverage, golf, and retail discounts at our properties.
• Access to the global benefits of the Marriott network for travel and enjoyment opportunities.
• Additional perks that make working with us rewarding.

Entry level

Part-time

Administrative

Hospitality