Front Desk Clerk - Part Time

Join to apply for the Front Desk Clerk - Part Time role at Renaissance Montgomery Hotel & Spa at the Convention Center
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As a key member of our hospitality team, the Front Desk Clerk’s primary responsibility is to ensure seamless guest arrival and departure procedures while upholding our high standards of hospitality. This role involves verifying the accuracy of room blocks, pre‑registration, and pre‑assignment of rooms, as well as assigning rooms based on location, rate, guaranteed room types, Marriott Rewards Membership, and group status.

• Address guest concerns promptly and professionally, striving to find effective solutions to enhance guest satisfaction.
• Empathize with guests and respond swiftly to create a positive and memorable experience.
• Skillfully assign rooms based on location, rate, room selling strategies, guaranteed room types, Marriott Rewards Membership, or group status, ensuring an optimal guest experience.
• Maintain up‑to‑date knowledge of groups or events in‑house and current local activities, ensuring guests are well‑informed.
• Handle future and same‑day reservations efficiently, accommodating walk‑in guests with professionalism and attention to detail.
• Maintain and complete Front Desk reports thoroughly, ensuring accurate and timely documentation.

Prior experience in a similar position is preferred, but we are willing to train the right candidate.

This is an exciting opportunity to join a distinguished property within the Marriott family, where you can genuinely influence and elevate the dining experience for our guests. We pride ourselves on fostering a collaborative work environment that encourages personal and professional growth and provides the tools and support to help you achieve your career goals.

• Competitive wage that reflects your skills and dedication.
• Exclusive hotel stays, food and beverage, golf, and retail discounts at our properties, allowing you to enjoy incredible savings.
• Access to the global benefits of the Marriott network for even more travel and enjoyment opportunities.
• Additional perks that make working with us rewarding.

Join us and discover the difference at Renaissance Montgomery Hotel & Spa at the Convention Center!

Entry level

Part‑time

Administrative

Hospitality