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Guest Experience Agent — Front Desk & Concierge

Job in Montgomery, Montgomery County, Alabama, 36136, USA
Listing for: Ram Hotels
Full Time position
Listed on 2026-10-06
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 25000 - 32000 USD Yearly USD 25000.00 32000.00 YEAR
Job Description & How to Apply Below

Ram Hotels is seeking a customer-focused front desk professional to manage guest check-in and check-out with courtesy and efficiency. The role covers PBX, concierge duties, and responding to guest needs while maintaining a professional appearance and pace.

Ideal candidates have hotel or customer service experience, flexibility to work evenings, weekends, and holidays, and strong written and verbal communication skills. Proficiency with Word/Excel/PowerPoint and basic data entry is valued.

We are seeking a motivated Guest Experience Agent — Front Desk & Concierge to join Ram Hotels in Montgomery, AL, United States.

As a Guest Experience Agent — Front Desk & Concierge, you will play an important part at Ram Hotels in Montgomery, AL, United States.

We invite applications for the Guest Experience Agent — Front Desk & Concierge position located in Montgomery, AL, United States.

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