Guest Experience Director – Tours & Visitor Center
Listed on 2026-10-07
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Hospitality / Hotel / Catering
Event Management & Planning -
Customer Service/HelpDesk
Event Management & Planning
Brown-Forman Woodford Reserve Distillery is seeking a Guest Services Manager to coordinate all front-of-house operations at the Welcome and Visitor Center. You will lead a diverse team of tour guides and hospitality staff, manage ticketing, scheduling, and guest relations, and work with managers to improve the visitor experience.
The role involves overseeing daily tours, staffing, and collaborations with Bar and Retail managers, with a focus on hospitality excellence and brand-aligned programs.
Step into the Guest Experience Director – Tours & Visitor Center role at Brown-forman in Montgomery, AL, United States and grow with us.
All applications are reviewed carefully by our team.
The position is based in Montgomery, AL, United States.
This opportunity is part of our work in IT & Technology.
The advertised compensation is 60.000 - 85.000.
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