Strategy & Operations Analyst II

Our Business Operations, Data & Analytics team partners with the Cloud Technology Group (CTG) to meet customer needs. We empower the business to make smarter, data-driven decisions. We standardize, automate, and govern data, analytics, and reporting to deliver consistent, scalable solutions.

You will build and maintain analytics solutions supporting teams across CTG. You will work on data modeling, dashboards, and reporting to turn data into insights that guide decision-making. You will collaborate with cross-functional stakeholders and support data processes across Networks teams, like Regional Planning, Global Capacity Planning, Colocation, and Finance organizations (among others!).

• Collaborating with Network Infrastructure and Colocation teams to gather requirements and understand key business metrics
• Automating reporting and enabling self-serve functionalities to provide visibility into key metrics
• Assisting in building and maintaining data pipelines and models to support analytics use cases
• Writing queries and combining data from various sources
• Communicating insights to stakeholders through visualizations and reports

To be successful in this role you will:

• Have 5 years of relevant experience in business intelligence, data engineering, or data analytics and a Bachelor's degree or its equivalent
• Possess solid working knowledge of SQL with experience querying and analyzing large datasets
• Be proficient in Excel and/or Google Sheets for basic analysis and QA tasks and have experience with data and system integrations
• Be knowledgeable about creating dashboards in data visualization tools, like Tableau
• Have experience using AI Developer tools, like Copilot or Claude, in your day-to-day operations
• Demonstrate solid communication skills to translate requirements and share findings with technical and non-technical stakeholders
• Have some experience with cloud data warehouses (e.g., Snowflake, Big Query, Redshift) or willingness to learn

At Akamai, we make life better for billions of people, trillions of times a day.

Whether you're streaming live events, scrolling social media, watching your favorite series, or managing your savings, we're the engine behind the scenes. We provide the world's most distributed platform from Cloud to Edge to help the giants of the digital world work faster and stay more secure, making the internet a better experience for everyone.

Cloud and Edge: Running apps closer to users for instant performance.

Security :
Neutralizing threats before they ever reach your data.

Content Delivery :
Scaling the world's biggest moments without a glitch.

AI :
Enabling our customers to build, secure, and scale AI apps on the world's most distributed cloud platform.

At Akamai, we don't just support the internet; we power and protect it, because behind every great digital experience is a massive hidden challenge. And we're the ones who solve it. When millions of people hit play or pay, Akamai ensures it just works.

We support your health, well-being, finances, and life beyond work. See our benefits. ()

Akamai's Flex Base program is yet another way we show our commitment to providing employees with an exceptional workplace experience. It's not about telling employees where to work; it's about supporting employees to do their best work.

We trust our incredible employees to work in ways that suit them best: at home, in an office, or a combination of both.

Connect with us on social and see what life at Akamai is like!

Akamai is committed to fair and equitable compensation practices. For US based candidates only - the base salary for this position ranges from $88,900 - $160,100/year; a candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location. Compensation for candidates outside the US will vary. The compensation package may also include incentive compensation opportunities in the form of annual bonus or incentives, equity awards and an Employee Stock Purchase Plan (ESPP).

Akamai provides industry-leading benefits including healthcare, 401K savings plan, company holidays, vacation (in the form of PTO), sick time, family friendly benefits…