Senior Help Desk Lead - ITSM, Inc Mgmt, Secret Clearance
Listed on 2026-10-15
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IT/Tech
IT Support, HelpDesk/Support, Systems Administrator
Bluewater Federal is seeking a Help Desk Lead to support the USAF at Maxwell AFB. The role manages Level I–III help desk for the BMx systems, ensuring ticket intake, triage and SLA performance in a mission-critical environment.
Applicants should have 7+ years in help desk management with enterprise systems, active Secret clearance, and experience with ITSM, incident management, escalation, and operational reporting within Agile sustainment contexts.
Are you ready to take on the Senior Help Desk Lead - ITSM, Inc Mgmt, Secret Clearance role at Blue Water Federal Solutions?
This opportunity is part of our work in IT & Technology, Other.
The advertised compensation is 90..
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Senior Help Desk Lead - ITSM, Inc Mgmt, Secret Clearance role in the description above.
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