Chief Officer

Overview

CHIEF EXPERIENCE OFFICER
MONTGOMERY, AL
.

POSITION SUMMARY:

This Chief Experience Officer (CXO) is a visionary leader responsible for driving strategic growth and enhancing the overall member experience for the organization. This role provides executive oversight of Marketing
, Membership
, and Communications
, ensuring alignment with the organization’s mission and strategic priorities. The CXO leads growth-minded teams to develop and execute innovative strategies that strengthen brand presence and increase membership engagement.

• Bachelor’s degree in a related field or equivalent;
  Master’s degree preferred.
• Eight or more years of professional experience with a background in fundraising for a non-profit preferred.
• Ability to relate to top community leaders and diverse groups of people from all social and economic segments of the community.
• Proven track record of developing and executing growth strategies in a mission-driven or service-oriented organization.
• Strong leadership, communication, and team-building skills.
• Ability to think strategically and execute operationally in a fast-paced environment.
• A high level of skill in program development and operations, financial management, stakeholder and volunteer engagement, growth and retention strategies, staff training and development, and community outreach and collaboration.
• Flexibility and sensitivity to individual community and local association market differences and must be able to engender acceptance in a highly diverse environment.
• Strong interpersonal and communication skills and the ability to work within the culture while being able to think strategically and creatively to move the organization forward in its mission.
• Strong project management skills, analytical skills, creativity and resourcefulness in formulating a unique approach to increase the organization's brand awareness and appreciation.
• Requires the ability to track, analyze and design short and long-term multi-market strategies and key programs that can be executed in the marketplace in collaboration with peers, partners, volunteers and local associations.
• Must be able to utilize high level communication, persuasion and strategic thoughts to help others understand internal and external positions and promote new ideas in an open environment.

• Strategic Thinking & Innovation
• Leadership & Talent Development
• Brand Management & Storytelling
• Data Analysis & Decision Making
• Collaboration & Relationship Building