Data Center HVAC Area Manager

About Carrier Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share.

We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit  or follow on Carrier social media at ut the Role Carrier has an opening for an experienced Commercial HVAC Area Manager to support our national Data Center team. This role is responsible for leading service operations and enabling profitable growth across a portfolio of mission-critical data center customers throughout the United States and Canada.

Working closely with the National Data Center organization, the Area Manager will help expand market share through new business development, consistent operational execution, and exceptional customer experience. Products and services include repair service, maintenance agreements, modernization projects, and lifecycle solutions. The ideal candidate brings strong business acumen, a detailed understanding of data centers, technical sales and service operations, and experience coordinating complex work across multiple markets.

Key Responsibilities Champion a culture of safety, quality, accountability, and continuous improvement across all supported markets

Lead and coordinate service operations for national data center customers, ensuring consistent execution of sales commitments, maintenance agreements, repair work, and modernization projects

Partner with the data center strategic account leaders, to execute growth plans aligned with revenue and EBIT objectives

Serve as the operational point of coordination for national data center accounts, establishing clear ownership, escalation paths, and service standards

Ensure reliable delivery in mission-critical environments by maintaining strong planning, scheduling, technical readiness, and risk-management practices

Drive technician productivity, work-order completion, digital asset connectivity, contract performance, and customer retention

Build and maintain site-level customer relationships through professional credibility, responsiveness, and strong knowledge of HVAC systems and data center operating requirements

Standardize operating practices, performance expectations, and customer communication across the national Data Center team while accounting for local market requirements

Collaborate with engineering, controls, project management, supply chain, sales, and field teams to align solutions with customer needs and commitments

Forecast, monitor, and communicate financial and operational performance against plan, including revenue, margin, backlog, productivity, and execution risks

Ensure customer satisfaction through on-time performance, service continuity, effective issue resolution, and delivery against contractual commitments

Support pipeline conversion by validating delivery capacity, scope, cost, and execution plans

Ensure Daily Management Board meetings are conducted and participate as a required leader

Monitor core Daily Management Board KPIs, assign corrective actions when performance is below target, and drive timely closure of action items

Partner with the team to review KPI performance, address underperforming items, and communicate recovery plans through the action-card process

Ensure scheduling and optimization guidelines, technical standards, safety requirements, and best practices are consistently

Identify and participate in relevant data center industry organizations, customer forums, trade shows, and events to strengthen market presence and promote company capabilities

Support workforce and capacity planning, including technician onboarding, readiness, specialized training, succession needs, and deployment for critical customer requirements

Required Qualifications High School Diploma/GED8 years of HVAC operations leadership experience in lieu of the education requirement5+ years of experience in service operations, sales, project execution, or business leadership

Ability to travel based on customer, team, and business needs

Preferred…