Supervisor Wellness Programs

Overview

This position resides in Blue Ash/Cornell Road. They will travel consistently to client companies in the Greater Cincinnati area. This is Full-time salaried days, occasional evenings (discuss at interview), no holidays/weekends. Great benefits!

This position is accountable for participation in planning, organizing, directing, and coordinating Health and Wellness programs for Tri Health WWF external wellness client companies and Life Styles fitness center operations and programming, supporting the specific goals and initiatives of the assigned client(s). This includes budgetary management, supervision of staff, program and project management, managing cross-functional teams, customer service issues and representing the client company’s vision.

Additionally, this position serves as account manager for the client’s programs and relationship with WWF, providing assistance to client company’s management, medical executives, and/or other client stakeholders as applicable, with the ultimate goal of growing the relationship. Must prioritize and perform multiple tasks effectively in a time sensitive environment to achieve optimal outcomes.

• Must have Group Fitness Certification to teach (certification organization to be approved by hiring leader).
• Bachelor's Degree
• Basic Life Support for Healthcare Providers (BLS)
• 3-4 years experience in a related field

• Provide account management for assigned contracts to ensure delivery of contracted services described in the scope of work. Provide on-going consultation to customers regarding the achievement of their wellness program goals and appropriate programming.
• Supervise the operations of client programs, including data tracking and reporting; staff hiring, training, supervision and engagement; and continuous quality management and program development.
• Supervise staff including Group Fitness, Health/Fitness Specialists and Technicians, dietitians, Health/Fitness Coordinators, and other staff as applicable. Responsible for hiring, training, evaluating and engaging staff.
• Responsible for serving on WWF management team including assistance with department strategic planning, growth, integration, quality indicator tracking, budgeting, financial performance, team building among staff and customer relations.
• Coordinate delivery, sourcing and/or creation of educational and promotional materials, including content for employee communications. Collaborate with other HR areas of focus such as group benefits, disability, worker’s compensation and safety.

• Direct Report FTEs = 3-9
• Indirect Report FTEs = 0-2

• Climbing - Rarely
• Hearing:
  Conversation - Consistently
• Hearing:
  Other Sounds - Frequently
• Kneeling - Rarely
• Lifting 50+ Lbs.
  
  - Rarely
• Lifting < 50 Lbs.
  
  - Occasionally
• Pulling - Rarely
• Pushing - Rarely
• Reaching - Rarely
• Sitting - Consistently
• Standing - Rarely
• Stooping - Rarely
• Talking - Consistently
• Use of Hands - Frequently
• Color Vision - Occasionally
• Visual Acuity:
  Far - Frequently
• Visual Acuity:
  Near - Consistently
• Walking - Frequently

Tri Health leaders create a culture of engagement, safety & reliability and high performance by consistently modeling and utilizing the following Tri Health Way leadership competencies, tactics and ALWAYS Behaviors to drive strategic pillar results:

• Achievement of Annual Pillar Goals:
  1) Safety/Quality,
  2) Service,
  3) Growth,
  4) Culture/People,
  5) Finance

• Tri Health Way of Leading
• Tri Health Way of Serving
• Transformation Change
• Drive for Results
• Build Organizational Talent

• Conduct department huddles. Generally, clinical departments hold daily huddles, non-clinical hold weekly huddles.
• Regularly Round on Team Members, using questions from the rounding log.
• Team size-based rounding cadence: 25 or fewer team members = monthly; 26-50 team members = every other month; 51+ = quarterly
• Lead monthly team meetings using meeting agenda template; review stoplight report; cascade key leadership messages.
• Model, coach and validate team members’ use of Tri Health Way behaviors (AIDET + Promise, Always Behaviors and Always HEARD).
• Recognize team members for safety wins, positive performance and demonstrating SERVE and ALWAYS behaviors, Tri Health Way of Leading, Serving and Delivering Care.

Note:

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