Textile Inventory Specialist

Join to apply for the Textile Inventory Specialist role at FRSTeam, Inc.

Location:

Montoursville, PA

Job hours are typically Monday – Friday, 8:00 am-4:30 pm; overtime may be available daily and some Saturdays.

• Competitive salary
• Training & development

Do you enjoy providing amazing customer service and want to make a positive impact on someone else’s life? If so, this may be the perfect position for you. FRSTeam by Cappys is seeking a service-focused, friendly professional to join our team as an Inventory Specialist. As an Inventory Specialist, you will be the face of FRSTeam in the field. Compassion, empathy, and patience are key traits of a successful candidate.

We seek an individual with strong decision‑making skills and the ability to work well with change. Inventory Specialists must be able to multi‑task and show great attention to detail.

• Customer contact and follow‑up
• Field coordination and communication with customers, adjusters & contractors
• Inventorying damaged personal property from water, fire, and mold incidents
• Work with a phone‑based stenography service to create item lists
• Review and follow up on billings and customer concerns
• Manage multiple job files and assignments
• Additional duties as assigned

• Strong customer service background, professional communication skills, production, people‑oriented and highly organized.
• Ability to consistently lift and carry up to 35 lbs. daily

The FRSTeam brand spans the US and Canada with over 50 locations serving the fabric restoration and electronic cleaning needs for families devastated by a smoke, fire, or water loss. We are the industry leader in providing this unique service. Our most important and valuable resource is the employee. We are a family‑owned and oriented business. This position is an exciting and challenging opportunity for someone with great customer service, communication, and organization skills.

Required experience:

customer service, labor: 1 year

This franchise is independently owned and operated by a franchise owner. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to FRSTeam Corporate.

• Entry level

• Full-time

• Management and Manufacturing
• Consumer Services

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