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Customer Success Mgr./ CSM Client Relationship Manager

Senior Concierge Team Lead, Customer Success

Job in Montpelier, Washington County, Vermont, 05604, USA
Listing for: Coinbase
Full Time position
Listed on 2026-01-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Client Relationship Manager
  • Management
    Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading cryptocurrency platform in Vermont is seeking a Supervisor for the Concierge on the Customer Success Team. You will lead a dedicated team that manages high-value customer relationships to ensure an outstanding customer experience. Responsibilities include streamlining operations, handling escalations, and collaborating across teams to drive improvements. Ideal candidates will have relevant FINRA licenses, strong leadership skills, and at least 3 years of experience in customer management roles.

A dynamic, mission-driven environment awaits you.
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Position Requirements
10+ Years work experience
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