Mortgage Customer Experience Advocate
Listed on 2026-10-06
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Finance & Banking
Banking & Finance -
Customer Service/HelpDesk
Banking & Finance
Carrington Mortgage Holdings is seeking a Mortgage Customer Service Advocate to resolve escalated complaints from customers, attorneys, regulators, and agencies, and to assist in remediation efforts to prevent repeats and reduce overall volume.
This role requires strong analytical, verbal, and written communication, meticulous attention to detail, and proficiency with Microsoft 365; you will coordinate with internal teams and outside counsel to document and resolve issues.
We are currently recruiting a Mortgage Customer Experience Advocate for our team in Montpelier, VT, United States.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Mortgage Customer Experience Advocate role at Carrington, based in Montpelier, VT, United States.
We are looking to fill the Mortgage Customer Experience Advocate position at Carrington in Montpelier, VT, United States.
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