Product & Tax Compliance Analyst

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do.

We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you.

The team is responsible for product compliance at UKG by monitoring, analyzing, and partnering with product development teams to provide functionality that meets ever evolving regulatory requirements.

The Product Pay & Tax Compliance Analyst acts as a UKG liaison to Federal, State, Provincial and Local tax agencies of increasing complexity to ensure all new changes, mandates, and requirements from the payroll tax agencies are met.

This position provides compliance support across the organization; therefore, it is required to have above average knowledge of UKG's tax system and have exceptional knowledge of the assigned tax jurisdictions.

• Use general payroll tax knowledge for payroll tax updates and regulations within your assigned jurisdictions/zones

• Establish and maintain strong relationships with decision makers at tax agencies

• Actively participate in industry-related meetings and subcommittees on behalf of the organization

• Conduct comprehensive research with a minimal level of guidance and maintain knowledge of payroll tax agency compliance requirements

• Stay on top of the latest changes:
  Track daily updates on compliance mandates and identify any adjustments needed for withholding forms (W-4, TD1) year-end slips (W-2, T4, etc) reporting, tax calculations, requirements, and/or garnishment/wage attachment regulations

• Effectively communicate moderately complex compliance requirements to both internal and external stakeholders, answering questions and providing timely and accurate information

• Document payroll tax agency requirements clearly and concisely to be used as a reference across UKG

• Analyze and summarize identified changes, creating comprehensive documentation for our product and development teams to incorporate into UKG's payroll and tax products

• Collaborate with internal teams within UKG to provide direction based on expertise in UKG processes that ensure business practices compliant with agency requirements

• Negotiate outcomes with tax agencies that align with UKG's ideal state

• Respond promptly to JIRA, escalations, and research requests/tickets from internal teams regarding payroll tax requirements.

• 3+ years of experience in tax compliance, payroll tax, tax research, or a related field.

• Experience researching, interpreting, and/or applying federal, state, provincial, or local tax regulations and requirements.

• Experience monitoring tax regulatory or legislative changes and assessing their impact on business processes, systems, or products.

• Experience documenting and communicating tax requirements to internal or external stakeholders.

• Professional experience working with tax-related processes, systems, or software.

• Bachelor's degree in accounting, finance, or a related field

• Master Tax experience

• CPP/PCP certification

• Strong analytical and research skills

• Excellent written and verbal communication

• Ability to prioritize, manage deadlines, and work independently

• Proficient in Microsoft Office Suite and research databases

UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge.

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UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.

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