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Weekend Service Desk Lead: ITIL-Powered Operations

Job in Montpelier, Washington County, Vermont, 05604, USA
Listing for: ASM Research, An Accenture Federal Services Company
Full Time position
Listed on 2025-12-30
Job specializations:
  • IT/Tech
    Systems Administrator, IT Support, IT Project Manager
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading consulting and technology firm in Montpelier, Vermont, is seeking a Service Desk Lead responsible for overseeing weekend service desk operations. This role requires 8+ years of experience in IT support, alongside a Bachelor's degree in a related field. Key responsibilities include providing operational leadership and ensuring compliance with service standards. The ideal candidate will demonstrate strong leadership skills and a deep understanding of ITIL best practices.

This position offers a competitive salary in the range of $84,.
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