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Senior CX Incident & Bug Analyst

Job in Montpelier, Washington County, Vermont, 05604, USA
Listing for: Coinbase
Full Time position
Listed on 2026-01-07
Job specializations:
  • IT/Tech
    Systems Analyst, IT Consultant
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading cryptocurrency platform in Vermont is looking for an Analyst for CX Incident Response. This role involves managing the operations of the CX Incident Response team to ensure seamless customer experiences across all products. Ideal candidates will have experience in incident management, excellent communication skills, and the ability to handle high-stress situations. The role includes a defined shift and requires proficiency in tools like Salesforce.

Competitive pay ranging from $40.64 to $47.81 is offered, along with bonus eligibility and benefits.
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Position Requirements
10+ Years work experience
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