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SaaS Tech Support & Customer Enablement

Job in Montpelier, Washington County, Vermont, 05604, USA
Listing for: Trinnex
Full Time position
Listed on 2026-10-07
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 75000 USD Yearly USD 60000.00 75000.00 YEAR
Job Description & How to Apply Below

Trinnex is seeking a technically savvy SaaS Technical Support Analyst to join its growing team in Montpelier, VT. You will be the product expert, delivering responsive technical support, troubleshooting, and issue resolution to maximize customer value.

You will create knowledge base content, support onboarding, and assist in customer training, while collaborating with Product, Engineering, Sales, and Customer Success teams to drive adoption and retention.

The SaaS Tech Support & Customer Enablement position in the IT & Technology field is open for applications.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in Montpelier, VT, United States.

This opportunity is part of our work in IT & Technology.

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