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Customer Support & Technical Solutions Analyst

Job in Montpelier, Washington County, Vermont, 05604, USA
Listing for: ASM Research, An Accenture Federal Services Company
Full Time position
Listed on 2026-10-07
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 28000 - 30000 USD Yearly USD 28000.00 30000.00 YEAR
Job Description & How to Apply Below

ASM Research, An Accenture Federal Services Company is seeking a customer service professional to handle intermediate inbound and outbound calls, emails, and web chat, while delivering back-office support. The role emphasizes customer satisfaction and adherence to SLAs within a structured environment.

The ideal candidate will have 2–5 years of related experience and a proven ability to resolve issues, document interactions, and improve processes, with a focus on accuracy and courtesy in every

This position is for the Customer Support & Technical Solutions Analyst role at ASM Research, An Accenture Federal Services Company.

The Customer Support & Technical Solutions Analyst role at ASM Research, An Accenture Federal Services Company is now open for applications in Montpelier, VT, United States.

Join us at ASM Research, An Accenture Federal Services Company as our next Customer Support & Technical Solutions Analyst in Montpelier, VT, United States.

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