AVP, Medicare Inbound Operations
Listed on 2026-10-12
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Management
Healthcare Management -
Healthcare
Healthcare Management
Humana Inc. seeks a transformational leader for the Associate Vice President, Medicare Inbound Contact Operations, overseeing a vast, multi-site portfolio including internal and external partner associates.
You will define service excellence, set strategy, and drive performance across voice, chat, and digital channels to improve member experiences. The role requires guiding a matrixed organization, managing budgets and workforce planning, and partnering across functions to optimize cost,
We would love to welcome a new AVP, Medicare Inbound Operations to our team in Montpelier, VT, United States.
Learn more about the AVP, Medicare Inbound Operations role in the description above.
We appreciate your interest in this position.
Join Humana Inc and contribute to our ongoing work.
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