Director of Operations & Center Transformation
Listed on 2026-10-15
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Management
Operations Management, Change Management, Project & Program Management -
Business
Operations Management, Change Management
One Call seeks a Senior Director of Operations Support to lead scalable operational processes and infrastructure, enabling consistent service delivery.
You will drive standardization, workflow optimization, and automation, partnering with cross-functional leaders to meet KPIs and cost targets while supporting a transformed contact center model. This remote-first role reports to the VP of Operations and governs process improvements across key operations.
We have an opening for a Director of Operations & Center Transformation in Montpelier, VT, United States within Management & Operations.
Join us at One Call as our next Director of Operations & Center Transformation in Montpelier, VT, United States.
We are currently recruiting a Director of Operations & Center Transformation for our team in Montpelier, VT, United States.
This is a strong opportunity to take on the Director of Operations & Center Transformation role at One Call.
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