Senior Manager, AI-Driven CX Workforce Planning
Listed on 2026-10-15
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Management
Operations Management, Project & Program Management, HR Manager
Coinbase in the United States is seeking a Senior Manager, Workforce Management to elevate CX operations. You will own capacity planning, forecasting, and cost modeling across Consumer CX, translating complex data into decision-ready narratives for senior leadership.
You will build partnerships with Finance, Product, Legal, and Compliance, design multi-scenario staffing plans that blend human and AI-driven productivity, and lead initiatives from concept through execution while aligning with
Our team is growing, and we are hiring a Senior Manager, AI-Driven CX Workforce Planning in Montpelier, VT, United States.
The Senior Manager, AI-Driven CX Workforce Planning position in the Management & Operations field is open for applications.
We have an opening for a Senior Manager, AI-Driven CX Workforce Planning in Montpelier, VT, United States within Management & Operations.
This role, Senior Manager, AI-Driven CX Workforce Planning at Coinbase, Inc., could be your next move.
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