Director, Quality Engineering

Come join one of America’s fastest-growing insurance companies. Since 1848, National Life Group has aimed to keep our promises, providing families with stability in good times and in bad. Throughout that history, we have provided peace of mind to those families as they plan their futures.

Our mission extends beyond the insurance and annuities policies that we offer. We strive to make the world a better place through our grants from our charitable foundation, paid volunteer time for our employees, environmentally sustainable and healthy workplaces, and events that promote the work of nonprofits in our own backyard.

We foster a collaborative environment with opportunities for growth and encourage our associates to live our values:
Do good. Be good. Make good.

Please note that we do not offer visa sponsorship for this position.

The Quality Engineering (QE) Domain Lead position at National Life Group is a key leadership role responsible for end-to-end quality within a portfolio of business domains. This is a unique opportunity to affect change and directly improve the lives of our customers and employees.

This role demands a high degree of independence, organizational skills, emotional intelligence, and ability to juggle multiple projects and competing schedules. Collaboration, an open mind, humility, and ability to influence others will be instrumental to success.

The position reports to the Head of Quality Engineering. You will be part of a 100+ member team that continuously drives innovation while delivering end-to-end solutions in support of National Life’s business needs.

This position currently offers an onsite work schedule, with the expectation that you will be in the office four (4) days per week during onsite core days. Our current onsite core days are Monday, Tuesday, Wednesday, and Thursday. The work schedule type and core days are subject to change with advance notification and manager discretion.

• Lead QE delivery teams by example
• Motivate and inspire QE delivery teams
• Foster a culture of excellence, collaboration, innovation and shared responsibility for quality
• Understand the business “why” behind the solutions we deliver
• Oversee the definition and execution of test plans
• Collaborate with engineering teams to identify and proactively resolve quality issues
• Monitor capacity of highly outsourced, global teams and address constraints and key person risks
• Roll up your sleeves and help teams overcome challenges
• Mature our test automation portfolio, requirement traceability practices, and promote transparency of testing activities
• Maintain up-to-date knowledge of industry trends, technologies, and QE best practices
• Experiment with emerging technologies and leverage the most promising to mature our quality practices and deliver business value
• Foster and maintain trusting relationships with all parties
• Work closely with cross-functional teams including business, engineering, and external vendors to ensure quality objectives are met
• Communicate quality metrics, issues, and progress to senior management and stakeholders
• All other duties as assigned.

• Bachelor’s degree in computer sciences, related field, or equivalent combination of education and experience
• 14+ years of progressive technology experience, including significant experience in Quality Engineering, software testing, engineering, or related disciplines.
• 3–5 years of demonstrated progressive technical leadership experience leading a geographically dispersed, global workforce.
• Life & Annuity insurance industry experience
• Strong QE knowledge and skills with demonstrated ability to lead teams through complex initiatives
• Strong analytical and problem-solving abilities
• Experience…