Relief Receptionist at Urban Health Services

Location: mirabel

Contribute to community support with TNG as a Relief Receptionist in Urban Health and Homelessness Services. Engage with clients and manage communication effectively in a social services setting.
This relief position requires a dedicated receptionist to welcome community members and provide essential information at busy centers. You will manage phone systems and direct callers to appropriate services. Collaborating with administrative staff and ensuring confidentiality are key aspects of this role.

Key Responsibilities:

• Manage multi-line phone system for effective communication

• Adhere to TNG policies, ensuring confidentiality at all times

• Direct crisis calls to on-site management or support staff

• Refer clients to appropriate internal or external services

• Facilitate mail delivery and storage for incoming requests
Requirements:

• Minimum of two years of relevant work experience

• Preferred diploma in administration or related fields

• Understanding of issues faced by marginalized individuals

• Excellent verbal communication and customer service skills

• Ability to work independently with attention to detail
Bring your communication and organizational skills to support TNG's mission in Urban Health Services.
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