TNG Relief Receptionist Social Services

Position: TNG Relief Receptionist for Social Services
Location: Mirabel

Join TNG as a Relief Receptionist in Urban Health and Homelessness Services, supporting clients in need.

Your role involves providing vital information and managing communication in a busy environment.

This role is crucial in welcoming community members and helping them navigate support services. As the main communication link, you'll manage phone systems and collaborate with the UHHS administrative team. Confidentiality and professionalism are essential aspects of your daily tasks.

Key Responsibilities:

• Operate the organization’s VOIP phone communication systems

• Ensure compliance with confidentiality policies and procedures

• Redirect crisis calls quickly to appropriate personnel

• Liaise with administrative staff to facilitate service delivery

• Handle incoming and outgoing mail logistics responsibly

Requirements:

• At least two years of related work experience

• Post-secondary education in administration preferred

• Strong understanding of the needs of homeless populations

• Proven customer service skills in a social service context

• Familiarity with relevant software applications

Use your skills to make a meaningful impact in this rewarding role at TNG.
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