Bilingual Disability Administrator II

Job in Montreal, Montréal, Province de Québec, Canada

Listing for: International Financial Group

Full Time, Contract position
Listed on 2026-06-23

Job specializations:

Administrative/Clerical
Office Administrator/ Coordinator, Admin Assistant, Clerical
Customer Service/HelpDesk
Bilingual, Office Administrator/ Coordinator, Admin Assistant, Clerical

Location: Montreal

Our client, a top Insurance client in Canada is looking to hire Bilingual Disability Administrator II for their team with a contract for 12 Months with potential conversion to Permanent depending on performance. Fully remote - open to anyone in Canada (must be able to work 9am-5pm Atlantic time zone).

Summary:
The main function of a Disability Administrator is to provide high-level administrative support by conducting research, handling information requests, and performing clerical functions.

Job Responsibilities:

Supporting Disability Case Managers with various tasks.

Providing front-line customer service via telephone.

Managing administrative duties and following up with claimants for disability paperwork.

Typical Day in Role:

Providing bilingual support for four phone lines.

Setting up new claims and maintaining outstanding documents for the claims.

Following up on outstanding documents for managers.

Candidate Requirements/Must Have

Skills:

Bilingual - fluent read/write/oral in French and English

Verbal and written communication skills, multi-tasking, customer service skills and interpersonal skills.

Ability to work independently and manage one's time.

Ability to keep information organized and confidential.

Previous experience with computer applications, such as Microsoft Word, Excel and PowerPoint. Education/

Experience:

1-4+ years' experience in admin/customer service role

Education
:
High school diploma or GED required.

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