Campus Administrator; Front Desk-Ottawa FTE

Position: Campus Administrator(Front Desk)-Ottawa, ON, FTE
About this position  About CIMT College
CIMT College is registered as a Ontario Career College under the Ontario Career Colleges Act, 2005 and is a member of Career Colleges Ontario and National Association of Career Colleges. Since 1998, CIMT College has been guiding and training both local and international students by providing them learning experiences that meet international standards and benchmarks. The college provides an opportunity for professional growth and development across the areas of technology, healthcare, business and management.
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Job Summary
Assist the campus manager in smooth functioning of the campus by  providing administrative support to visitors, students, instructors and other staff of CIMT College. Responsible for the Front Desk Administration, Greeting people coming into Campus, directing them to the appropriate contacts or services, providing general information in person and by phone.
Working Hours
- Mon to Fri 9am to 5pm and occasionally weekends as and when required

Education and Experience
Completion of secondary school required.
3+ years Office Administration Experience
1+ years of work experience in administration in the  Ontario   Career College  is preferred
Versatile Computer Skills
Skills
Strong Administrative Skills and Operational Management:  Oversee campus operations, student records, class schedules, and compliance with OSAP and MCU regulations.
Strong Customer Service & Communication

Skills:

Strong interpersonal skills to interact with students, faculty, and external stakeholders.
Student Services and Student engagement/ Management:  Support student inquiries, handle grievances, and enhance student experience.
Technology & Compliance:  Proficiency in Microsoft Office, student information systems, and regulatory compliance.
Involvement working independently and in an administration team
Flexible - ability to adapt to changes
Flexible to work in schedules as assigned by the Campus Manager
Should show potential to take up additional tasks
Strong ability to multi-task is required
Knowledge and hands on experience of Microsoft Office Suite is must
Duties and Responsibilities reflective but not all inclusive
Customer Service
Making sure that all the incoming calls are answered and directed in an efficient manner.
Resolving student concerns related to schedules, fee payments, etc. along with the Campus Manager
Assisting the students with regards to schedules and coordinating with Scheduling department to make sure the students are able to complete their course/program as per the expected completion date
Administration
Set up and maintain manual and computerized information filing systems (student files)
Effectively maintaining student records and record management
Administering the candidates for Testing Centers
Assist in smooth functioning of the institute in the evenings and weekends and in Campus Manager’s absence
Order office supplies and maintain inventory
Determine and establish office procedures
Open and Close the campus as required
May compile data, statistics and other info to support Campus Manager
Any additional tasks assigned by the Campus Manager
Compliance and Regulatory
Adhere to all CIMT College Policies and Procedures
Comply with all regulatory standards as set out by the Ministry of Training for Colleges and Universities, and the OCC Act, 2005
Base Pay Rate CAD $18/hr - $19/hr
Accessibility and Equal Employment Opportunity statement:
CIMT college is an equal opportunity employer and is committed to fostering a diverse, inclusive, and accessible work environment. We value the unique skills and experiences each individual brings. We are pleased to consider all qualified applicants for…