Ottawa Automotive Service Advisor

Position: Ottawa Automotive Service Advisor Role
Become a key player at Canadian Tire in Ottawa, ON as an Automotive Service Advisor, focusing on exceptional service and customer satisfaction. This role requires excellent communication and automotive knowledge.

At Canadian Tire, the Automotive Service Advisor will play a crucial part in connecting customers with the technical team. Your responsibilities include responding to inquiries, managing service appointments, and ensuring satisfaction throughout the repair process. This position offers the chance to share ideas for service improvement while handling various customer interactions.

Key Responsibilities:

• Deliver outstanding customer service at all times

• Respond to inquiries promptly and professionally

• Estimate service costs accurately and manage timelines

• Act as a communication liaison between customers and technicians

• Maintain and operate computerized work order systems

Requirements:

• Knowledge of automotive service trends

• Previous experience in Canadian Tire Auto Service Centre preferred

• Valid driver's license for the province of work

• Understanding of mechanical vehicle components

• Proficient in basic math and computer skills

Leverage your skills in a rewarding automotive service environment at Canadian Tire in Ottawa.
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