Coordonnateur des renouvellements bilingue

We are looking for dedicated and talented people who tackle ever-changing challenges, customer needs, and questions from colleagues with clever concepts and creativity. We embrace change and work with curious minds re-inventing the future of work. Join us and let us focus together on what’s truly important: making lives better with new ideas and the latest technology around the world.

• Freedom and a healthy work- life balance– Embrace our flexible work environment with flex hours, telecommuting and digital work spaces.
• Solve the world’s most significant problems – Be part of exciting and innovative projects.
• Engaging, challenging, and fast evolving, cutting edge technological environment.
• Opportunities to advance your career and mentorship programs on a local and global scale.
• Profit sharing available.
• Rewarding vacation entitlement with the opportunity to buy and sell your vacation depending on your lifestyle.
• Contribute to our social responsibility initiatives focused on access to education, access to technology and sustaining communities and make a positive impact on the community.
• Participate in our celebrations, social events and offsite business events.
• Opportunities to contribute your innovative ideas and get paid for them!
• Employee perks and discounts.
• Diversity and inclusivity focused.

Siemens is proud to be an eight-time award winner of Canada’s Top 100 Employers, Canada’s Greenest Employers 2026 and Canada’s Top Employers for Young People 2026.

The Service Renewal Coordinator serves as the primary point of contact for the renewal of routine, low-value service contracts, ensuring renewals are completed accurately, efficiently, and within established timelines. This role works closely with Sales, Operations, and other key stakeholders to support forecasting activities, manage contract-related data, and deliver an exceptional customer experience through strong communication, analytical skills, and attention to detail.

Responsibilities:

• Serves as the main point of contact for the renewal process of routine low value contracts.
• Uses standard tools and processes to renew service agreements within assigned timeframe.
• Coordinates with Sales and Operations.
• Provides data for facilitation of renewal and order Intake forecast meetings.
• Collaborate with other stakeholders and departments.

• Technical school or College Diploma preferred; although a combination of education and experience will also be considered.
• Strong English and French communication skills, both verbal and written.
• Strong working knowledge of Microsoft Office Suite applications, computer skills and knowledge of Windows software.
• Good organizational skills and the ability to handle multiple tasks and duties effectively.
• Ability to understand customer contract language and requirements.
• Proven ability to identify solutions
• Ability to work independently with minimal supervision and exercise strong decision-making skills.
• Strong analytical and financial aptitude with a proven ability to manage complex data accurately, ensuring high-quality reporting, reconciliation, and operational efficiency.
• Highly developed interpersonal, written, and verbal communication skills, with the ability to engage professionally with customers, manage expectations, and deliver an exceptional customer experience.

• Experience working with SAP or similar ERP systems.
• Approximately 2 years of experience in service agreement renewals, contract administration, or service coordination, preferably within building automation, HVAC, fire alarm, security systems, or fire/security monitoring industries.
• Experience with Power BI or other data visualization and reporting tools.

Salary…