Part-Time Bilingual Front Desk Agent

Enhance guest relations as a Part-Time Bilingual Front Desk Agent at Fairmont Chateau Laurier in Ottawa.

Your role focuses on delivering tailored service to visitors and managing hotel operations.

Fairmont Chateau Laurier, a historic hotel next to Parliament, is hiring a Bilingual Front Desk Agent. The role involves checking guests in and out, creating detailed reports, and providing essential services to our guests. Applicants must be fluently bilingual in English and French, and have a friendly and proactive demeanor.

Key Responsibilities:

• Welcome and register guests efficiently

• Assist with tour guide check-ins

• Create and distribute reports for hotel use

• Join the crisis management and emergency response team

• Follow hotel safety and service protocols

Requirements:

• Must be bilingual in English and French

• Experience in front desk operations preferred

• Capable of managing cash transactions efficiently

• Proficient in hotel management software and MS Office

• Must be flexible to work evening and weekend shifts

Utilize your bilingual skills and customer service passion at Fairmont Chateau Laurier!
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