Bilingual Customer Service Agent - CFG

Support customers as a Bilingual Sales and Customer Service Agent at CFG - Des Sources in Montréal. This call center role emphasizes providing exceptional service and enhancing customer relations.

CFG - Des Sources is actively seeking a bilingual agent to cater to clients in various locations, including Dorval and internationally. Your language skills will be vital in delivering high-quality customer support and driving sales. Ensure customer satisfaction through effective communication in both French and English.

Key Responsibilities:

• Provide assistance to customer inquiries and requests

• Drive sales outcomes through effective dialogue

• Maintain detailed records of customer interactions

• Work collaboratively to improve team performance

• Assist customers in both French and English

Requirements:

• Bilingual in French and English is a must

• Experience in customer service or sales is an asset

• Strong verbal skills for engaging conversations

• Ability to adapt in a fast-paced work environment

• Understanding of call center practices is preferred

Leverage your bilingual skills in a dynamic role at CFG - Des Sources in Montréal.
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