Personal Banking Associate

Become a key player in customer service at TD Canada Trust as a Personal Banking Associate in Montréal, Quebec. Deliver personalized banking solutions while building lasting client relationships in a dynamic environment.
This full-time role requires strong customer engagement skills and experience in service transactions. You will guide customers through banking solutions while promoting digital education. Understanding needs and directing them to the right contacts will enhance their experience and expand your banking expertise.

Key Responsibilities:

• Engage customers with service transactions and banking advice

• Understand needs and guide clients to appropriate solutions

• Educate clients on mobile, ATM, and online banking

• Support cash and non-cash transactions for frontline staff

• Recommend improvements for enhancing customer experience
Requirements:

• High school diploma and/or 1+ years of relevant experience

• Investment Funds Canada certification post-appointment

• Proficiency in MS Office and branch software

• Strong organizational and time-management skills

• Excellent communication skills with customer experience focus
Expand your career in personal banking with TD Canada Trust in Montréal, providing exceptional service and guidance.
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