Job Description & How to Apply Below
Location: Granby
Enhance your leadership skills as a Customer Service Supervisor at RONA, focusing on outstanding customer interactions and team management. Your expertise will ensure front-line teams excel every day.
At RONA, we prioritize employee passion and community engagement. We are seeking a Customer Service Supervisor with strong communication skills and a keen eye for detail. This role requires supervising frontend staff, overseeing cash register operations, and ensuring exceptional service to enhance customer satisfaction.
Key Responsibilities:
• Supervise frontline staff for high service standards
• Oversee register coverage and cash management
• Address customer service issues promptly and efficiently
• Train new associates on company programs and initiatives
• Ensure smooth daily store operations through effective mentoring
Requirements:
• 1 year of retail experience required
• 1 year of supervisory experience necessary
• Strong problem-solving and communication skills
• Excellent attention to detail for cash management
• Passion for training and mentoring team members
Lead your team to provide exceptional service at RONA and foster a welcoming environment!
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